v9.5.4.0 Release Notes (20-Mar-2023)

Limitation / Known Issue of This Version
Deployment / Upgrade
  • For multi-domain SSL certificates added to CBS before v7.17.0.30, users are required to re-add the SSL certificates to CBS v7.17.0.30 or above, before the certificates can be used on sub-admins accounts.
Note
  • Besides the availability of re-branding option, the license key must have valid maintenance in order to build any v9 branded AhsayCBS/OBM/ACB installer.

This release contains the major features listed below:

Enhancements
Backup Destination
  • CBS - Google Drive OAuth 2.0 Support (ref: T-35593)
Application Specific Backup/Restore - MSSQL
  • OBM - Support of Microsoft SQL Server 2022 (ref: T-36041)
Synology / QNAP NAS
  • OBM - Support of Synology DSM 7.1 (ref: T-35696)
Administrative Management
  • CBS - Support configuring Shared quota and Individual quota for Destination at same time (ref: T-35719)
Operating systems
  • OBC - Support of macOS 13 (Ventura) (ref: T-34644)
Bug Fixes
Backup Destination
  • OBC - Backup/Restore to SFTP destination stuck at downloading index file (ref: T-36180)
General / Miscellaneous
  • CBS - CBS Server gets Internal License Error 1013 (ref: T-36022)
  • CBS - Discrepancy between monthly retention value in CBS console and OBM client (ref: T-36223)
  • OBM - OBM Data Integrity Check gets “[CloudException.InterruptedExpt] No exception messages defined” error (ref: T-36148)
  • OBM - Backup gets error “java.lang.NullPointerException” (ref: T-36154)
  • OBM - Scheduled backup doesn't start correctly (ref: T-36271)
  • OBM - Windows 10 Pro 22H2 is not supported in OpenDirect backupset creation (ref: T-36255)
  • CBS, OBC - Backup jobs are incorrectly marked as deleted in UI for Advanced Retention Policy (ref: T-36232)
Customization
  • CBS - Branded/Customized OBC installer uses incorrect system name (ref: T-36117)
  • CBS - Failed to Rebuild Installer when Default certificate is used in Digital Signature (ref: T-36349)
  • CBS - OBC online installer gets “Download failed: HTTP Error 400” error (ref: T-36426)
Application Specific Backup/Restore - Hyper-V
  • OBM - Cluster Backup gets HTTP 409 error occasionally, error not shown in backup report (ref: T-36165)
  • OBM - Cluster Backup gets error “Failed to list path… Error stacktrace: com.ahsay.afc.cloud.restclient.C: 409 NoErrorCode” (ref: T-36272)
Application Specific Backup/Restore - MSSQL
  • OBM - Backup gets “Failed to remove file=”%File_Path%“.. [SQLITE_CORRUPT] The database disk image is malformed (database disk image is malformed) (ref: T-36106)
Application Specific Backup/Restore - Microsoft365
  • CBS - Redirect to CBS Login page when opening M365 Backupset (ref: T-36261)
  • CBS - Local restore stuck in “Downloading” status (ref: T-36299)
  • CBS - Successful Restore with no files being restored (ref: T-36294)
  • CBS - Backup gets error “Failed to check integrity of destination … Error='[CreateFileW] (3) The system cannot find the path specified” (ref: T-36295)
  • CBS - Backup gets “ListAllUsersStatus=ALLOW but fail to list users.” error, not all selected users are backed up per license usage (ref: T-36338)
  • OBM - Restore failed with error “Fail to restore '%File_Path%'. Error=java.lang.NullPointerException” (ref: T-36329)
  • OBM - Backup gets error “Fail to process %Site% … Reason=org.sqlite.SQLiteException: [SQLITE_TOOBIG] String or BLOB exceeds size limit (ref: T-36159)
  • OBM - Index files malformed even after reverting to healthy backup job (ref: T-36224)
  • OBM - Backup failed with error “Fail to process '%File_Path%'. Reason=java.lang.NullPointerException” (ref: T-36249)
  • CBS - Not all selected users are backed up per license usage (ref: T-36384)
  • CBS, OBC - Backup gets error “Failed to migrate Microsoft 365 Exchange Online index, Reason = ”[z] Failed to migrate index.” (ref: T-36353)
  • CBS, OBC - Backup gets error “Failed to migrate Microsoft 365 Exchange Online index, Reason = ”[A] Failed to migrate index” (ref: T-36435)
  • CBS, OBC - Backup gets error “Failed to resolve backup source shortcut paths. Error=ListAllUsersStatus=ALLOW but fail to list users” (ref: T-36101)
Application Specific Backup/Restore - Windows System / System State
  • OBM - Large data size in recycle bin is observed on Windows System backup sets (ref: T-36430)
Application Specific Backup/Restore - VMWare
  • OBM - Granular Restore classified some of the eml files as folder; Restore failure due to “The directory name is invalid” error (ref: T-35950)
  • OBM - OBM crashed with Problematic frame: C [KERNELBASE.dll+0x26ea8] (ref: T-36312)
  • OBM - Backup getting Error=“java.io.IOException: Fail to connect VM disk by VDDK library. Error=Unknown error Host = %Host_Address% (ref: T-36311)
  • OBM - Restore gets error “The system cannot find the file specified” (ref: T-36345)
Application Specific Backup/Restore - Others
  • OBM - MySQL Backup getting an error “A partial dump from a server that has GTIDs…” (ref: T-36324)
  • OBM - MariaDB Backup getting an error “unknown variable 'set-gtid-purged=OFF'” (ref: T-36422)
  • OBM - MySQL Backup getting “unknown variable 'set-gtid-purged=OFF'” error (ref: T-36431)
CloudFile & File Backup/Restore
  • CBS - CloudFile Backup cannot complete and gets stuck on the first backup (ref: T-36339)
  • OBM - File Backup getting [SQLITE_ERROR] SQL error or missing database (no such column: fileChunkMap.chunk_id) (ref: T-36238)
  • OBM - File Backup gets “Not in GZIP format” error for v8 index (ref: T-36243)
  • OBM - PDIC deletes data block from recent backups due to “not exist in index” (ref: T-36289)
  • OBM - File Backup getting an error “Failed to run space freeing up of destination.. Shrink count can only be acquired by chunk in IFDv3 data”” (ref: T-36310)
  • OBM - File Backup gets stuck on the first backup and get an error on subsequent backup (ref: T-36344)
  • OBC - Backup could not be completed when backing up to Wasabi (ref: T-36340)
Operating Systems
  • OBC - Cannot Launch App on macOS, getting an error “please grant full disk access” even permission are granted (ref: T-36352)
Administrative Management
  • CBS - Cannot suspend System accounts on CBS web console (ref: T-36404)
  • CBS - Bandwidth control not reflected in the backup process after upgrade (ref: T-36084)
  • CBS - When access to System User Profile in CBS Administrator Access, redirect to “Add new system user” (ref: T-36145)
  • CBS - SMTP Server creation shows different UI when using Italian Language (ref: T-36172)
  • CBS - Missing ”+“ button in IP Allowed for Restore and the default IP Range cannot be modify (ref: T-36201)
  • CBS - Submit ticket option visible in sub admin GUI but doesn't load any page (ref: T-36326)
Storage Quota / Statistic
  • CBS - Recycle bin statistic could not be updated by Data Integrity Check (ref: T-36441)
Replication
  • CBS - Replication gets Error=[CachedCloudService.getFileAttribute] Failed to get FileAttribute: %File_Path% from cache (ref: T-36244)
  • CBS - Run on Server Backup job file missing in replication (ref: T-35281)
Synology / QNAP NAS
  • OBM - When launching OBM, gets error “It appears that the …… website may have problems or has been permanently moved to a new web address” (ref: T-36100)
  • OBM - Login on QNAP stuck at “CONNECT_TO_MSG” (ref: T-36183)
  • OBM - When launching OBM, stuck on splash screen (ref: T-36287)
  • OBM - App freezes after relaunching in new tab; expanding source folder does not show subdirectories (ref: T-36366)
System maintenance
  • CBS - CBS server has stopped working for five minutes (ref: T-36370)
  • CBS - CBS get an error Status Code : 500 [CbsDB.addBrandingSettings] Unexpected SQLException after upgrade to v9.5.2.0 (ref: T-36460)

Product Abbreviations:

  • AhsayACB - ACB
  • AhsayOBM - OBM
  • AhsayOBR - OBR
  • AhsayCBS - CBS
  • AhsayACB & AhsayOBM - OBC
  • AhsayMobile - MOB
  • Mobile Backup Server (AhsayMobile) - MBS