v9.5.0.0 Release Notes (09-Nov-2022)

Limitation / Known Issue of This Version

Deployment / Upgrade

For multi-domain SSL certificates added to CBS before v7.17.0.30, users are required to re-add the SSL certificates to CBS v7.17.0.30 or above, before the certificates can be used on sub-admins accounts.

Note

Besides the availability of re-branding option, the license key must have valid maintenance in order to build any v9 branded AhsayCBS/OBM/ACB installer.

This release contains the major features listed below:

Enhancements

API

CBS - API for Total Quota settings (Storage Destination) (ref: T-34770)
CBS - ON/OFF control for Auto-Updates (AUA) from creating or updating user (ref: T-21333)

Backup Destination

CBS, OBC - Support of OpenStack Yoga (Release Date: 2022-03-30) (ref: T-34774)
CBS, OBC - Support of OpenStack Xena (Release Date: 2021-10-06) (ref: T-33968)
CBS, OBC - Support of OneDrive for Business China region (ref: T-34578)

Customization

CBS - Change in Application Settings - ACB/OBM no longer requires “Rebuild Client” (ref: T-35934)

Application specific backup - Microsoft365

CBS, OBC - Improve usability of Team Chats backup and restore in “This Microsoft user only” backup scope (ref: T-34663)
CBS, OBC - Support of M365 China region (ref: T-34525)
CBS, OBC - Backup Source Deselect filter for M365 (ref: T-35127)

Application specific backup - MSSQL

OBM - Support of Auto-Truncate transaction log on Full Backup (ref: T-35751)

Application specific backup - Hyper-V

OBM - Performance Tuning for Hyper-V Backup (ref: T-22826)
OBM - Storage Utilization for Hyper-V Backup (ref: T-33049)

Application specific backup - VMWare

OBM - Storage Utilization for VMWare Backup (ref: T-32291)

General / Miscellaneous

CBS - Add User Account status filter in “Users, Groups & Policies > Manage Backup User” (ref: T-35013)
OBC - Support Recycle-bin for Block File Protection (ref: T-34070)
OBC - Remove logout reminder on Windows 8 or above (ref: T-35452)
OBC - Option to disable checkbox “Migrate Data” setting in manual backup (ref: T-35021)
CBS, OBC - Prioritise Full Backup Schedule if multiple schedules start at the same time (ref: T-35183)
CBS, OBC - Fine-tuning default block size for deduplication (ref: T-35095)
CBS, OBC - Fine-tuning “Shrink block” for Storage Utilization (ref: T-34197)

Group feature / Reseller panel

CBS - Option for Administrator to disable Backup user login to CBS web console (ref: T-34889)
CBS - Support of Total Quota settings (Storage Destination) (ref: T-34945)
CBS - Support Microsoft Team for Default shortcut policy(ref: T-35154)
CBS - Add Storage quota control for subadmin (ref: T-34891)

Reporting / Email report

CBS - Support of OAuth 2.0 authentication for SMTP Server Settings (reg: T-34976)
CBS - Skip sending consolidated report when no updates (ref: T-35198)

Restore / Decrypt

CBS, OBC - Better presentation of Restore Snapshot when out of retention period (ref: T-35123)

System maintenance

CBS - Enhanced logging mechanism for system recources control (ref: T-34667)
OBC - Change the process name from “java” to %APP_HOME% executable for schedule backup process in macOS (ref: T-34895)
CBS, OBC - Enhanced Memory Control for PDIC & DIC (ref: T-35249)

Users Experience

OBC - Fully utilize UI space in Restore Screen (ref: T-35085)

Security

CBS - Update Bundled Tomcat to v8.5.82 (ref: T-35056)

Synology / QNAP NAS

OBM - Support of QNAP QTS 5.0.1 (ref: T-35400)
OBM - 2FA support for QNAP & Synology NAS (ref: T-34975)

Bug Fixes

API

CBS - Output error for ListUsers.do v2 API when trying to list Backup user with specific UserGroupID (ref: T-34915)

General / Miscellaneous

CBS - Backup users could not list on the CBS User page (ref: T-34718)
CBS - The OK button on CBS Rebrand Web Console > Custom Properties > Installer - Configuration page does not respond (ref: T-34746)
CBS - Web Console could not save config / not responding to toggle when using French (ref: T-34782)
CBS - 2FA Setup screens displaying French incorrectly (ref: T-34785)
CBS - Web Console displayed warn “[Resource.getMessage] Cannot find the resource for GLOBAL.Obc.OtherConfig.WarningMessage'..” in Group Policy (ref: T-34856)
CBS - Incorrect statistics calculation for dedupe saving (ref: T-34913)
CBS - Encryption Key Recovery unable to handle Backupset Name contain “\” character (ref: T-35401)
OBM - OBM is getting delay at the end of the backup job (ref: T-35073)
OBC - French translation shows {0} instead of inserting the correct content in add network address (ref: T-34845)
OBC - Failed to launch OBC French in macOS, gets “Please grant full disk access to %OBM/ACB% to avoid unexpected backup failure” (ref: T-35359)
OBC - In Ultilities > Delete Backup Data > Choose from ALL files, incorrect label for checkbox “Restore linked Data” (ref: T-35464)

Customization

CBS - OBC branding disabled “Show free trial option on startup page” doesn't hide “Sign up now” in login screen (ref: T-35132)

Restore / Decrypt

OBM - Restore stops after getting error “Table 'TableFileInfo3' has been dropped already” (ref: T-34763)
OBM - MySQL Restore failed with Error “org.sqlite.SQLiteException: [SQLITE_ERROR] SQL error or missing database (near “AND”: syntax error)” (ref: T-34821)
OBM - OBM Does not restore .mdf files (raw file or alternate location) resulting in nothing being restored to MSSQL server (ref: T-35165)
OBM - MariaDB Restore failed with [PostRestoreMariaDBTask.run] Path=%Path%\MariaDB\xxx.sql Error= null errors (ref: T-35311)

AhsayMobile

MOB - Could not pair Mobile Device for 2FA (OTP), gets “[AddDevice] Error = [class java.net.ConnectException] Connection timed out connect (ref: T-34773)

Application specific backup - CloudFile

OBC - AmazonS3 Backup gets “Access denied, HTTP Code: 403 [SignatureDoesNotMatch], The request signature we calculated does not match…” (ref: T-34505)

Application specific backup - Hyper-V

OBM - Hyper-V Backup encountered error “java.io.IOException: Failed to load BAT” (ref: T-34727)
OBM - Hyper-V Cluster Restore stuck on loading when performing Granular restore (ref: T-34749)
OBM - Hyper-V Cluster Backup encountered Error=“com.ahsay.afc.bfs.cloud.h: Path ”%Path%” cannot be added to subindex. Current=“xxx”, Expected=“yyy” (ref: T-34898)
OBM - Slow Restore performance on Hyper-V backupset (ref: T-34871)
OBM - Hyper-V Backup encountered “Failed to check VM Pass-Through disks. Error = The collection contains no objectsParameter name: collection” (ref: T-35212)
OBM - Hyper-V Backup getting “The system cannot find the file specified” on random avhdx files (ref: T-35262)
OBM - Hyper-V Backupsets cannot be restored due to missing data (ref: T-35327)

Application specific backup - MS Exchange Mail

OBM - Exchange Mail Level Backup doesn't show quota usage in report (ref: T-34765)

Application specific backup - MSSQL

OBM - MSSQL Backup encountered error “[ListSQLSvr.SQLDriverConnectW] failed” when accessing the backup source GUI (ref: T-34904)
OBM - MSSQL Backup storage space not being saved efficiently by Deduplication (ref: T-34985)

Application specific backup - Microsoft365

CBS - M365 Backup error Destination integrity check failed. Error … stack:java.sql.SQLException: Cannot get file ID (ref: T-34750)
CBS - M365 Backup throws exception and redirects to login page when accessing EditBackupSetTab2.jsp (ref: T-34825)
CBS - M365 Backup reports incorrect required license modules (ref: T-34857)
CBS - M365 Backup encountered error “Failed to remove file= ”%Path%“.. because it is not empty” (ref: T-34979)
CBS - M365 Backup encountered error “Failed to handle selected source … No owner or member with mail address found …” (ref: T-35052)
CBS - M365 Backup encounters “Failed to handle selected source Reason= Failed to login to cloud service provided” (ref: T-35180)
CBS - M365 Backup getting “User does not exist” and “Site collection is not found” warnings for removed users/site collections (ref: T-35229)
CBS - Cannot access to M365 backupsets settings page (EditBackupSet.do) (ref: T-35336)
CBS - M365 Failed to run space freeing up … [SQLiteException] [SQLITE_CANTOPEN] Unable to open the database file (unable to open database file) (ref: T-35351)
CBS - M365 Backup gets error “Failed to handle same file, %Path% Reason=[FileAttributeIterator.iterate] Failed to iterate sPath” (ref: T-35310)
CBS - M365 Backup fail due to “License Module Quota Exceeded” when insufficient modules assigned to user (ref: T-35393)
CBS - M365 Restore Failure, get message “No Backup jobs are found” (ref: T-35334)
OBM - M365 Backup gets warn “[BackupOffice365Cmd.reviseSelectedSrc] No selected source found after revised!” and backup data were being deleted (ref: T-34850)
OBM - M365 Backup encountered “Error=[FileAttributeIterator.reiterate] Failed to list sPath=''. Reason='Error opening connection'” (ref: T-34867)
OBM - M365 Outlook Backup encounters “Failed to resolve backup source shortcut paths…ListAllSitesStatus=ALLOW but fail to list sites” (ref: T-34942)
OBM - User is able to perform multiple M365 backups at a time when clicking “Backup now” button multiple times (ref: T-34810)
OBM - M365 Backup error “Failed to handle new/same file, Failed to list path: …Teams Chat. … [GraphService._listChats] req app permission auth” (ref: T-35116)
OBM - M365 Outlook Restore requires Personal Site/OneDrive setup (ref: T-35358)
OBM - M365 Backup gets 401 Unauthorized: {“errorCode”:911,“message”:“Request returned invalid status response, status='Unauthorized'.”} error (ref: T-35360)
OBM - M365 Backup gets “Failed to handle same file … Failed to list private channels. for group 'xxx' Reason=Error authenticating with resource” (ref: T-35385)
CBS, OBC - M365 Backup encountered error [OnShallUpload_Watcher] Failed to handle same file, sPath=%Path%. Reason=Access denied (ref: T-34885)
CBS, OBC - M365 gets error “Failed to login to cloud service with the credentials provided … Attempted to perform an unauthorized operation” (ref: T-35054)
CBS, OBC - M365 Backup gets error “Failed to handle same file %Outlook% Reason=User %UserAccount% has been deleted or does not exist” (ref: T-35264)
CBS, OBC - M365 Backup gets error “Failed to handle selected source, sPath=…/Outlook Reason=User %UserAccount% has been deleted or does not exist.” (ref: T-35292)
CBS, OBC - M365 Backupsets “Teams” section disappeared from backup source after Re-authorization (ref: T-35396)

Application specific backup - VMWare

OBM - VMWare Backup encountered “Error=“java.io.IOException: Fail to read VDDK meta data. Error=The specified key is not found in the disk database” (ref: T-34636)
OBM - VMWare Backup gets error “VM changed block tracking data for VDDK mode is corrupted … Reason = “Fail to query change info”” (ref: T-34754)
OBM - Incremental CBT Delta Chain corrupted without running backup (ref: T-35233)

Application specific backup - Others

OBM - Oracle DB Backup fails with error “ORA-00904 … invalid identifier” (ref: T-34805)
OBM - MySQL Backup mysqldump: Error 2020: Got packet bigger than 'max_allowed_packet' bytes when dumping table at row (ref: T-35335)

File backup

OBM - File Backup gets ”[NixUtil.c][write] No space left on device“ error (ref: T-35414)

Index

OBM - Backup encountered error “index.db_%datetime%” does not exist on destination during merging & Error=[WriteFile] (112) There is not enough space (ref: T-35124)
CBS - Backup encountered error “Failed in delete file, %Path%/index.metadata.json, http code 412” (ref: T-35146)