Partners can purchase this service for Ahsay to perform an in-place upgrade from your AhsayCBS v7, to the latest public release of AhsayCBS v9 on Linux or Windows Server.
Our Ahsay Professional Services will remotely perform an in-place upgrade of your AhsayCBS to the latest release (up to two AhsayCBS servers in the same environment). If you're branded, as part of the service we will rebuild your primary client installers, however if you have branded sub-admins it will be an extra USD$100 per sub-admin you request Ahsay to rebuild. Upon request, we will enable client Auto-Update Agent (AUA) for all users, otherwise we will leave this disable for your discretion to enable.
Service performed during Hong Kong business hours (GMT+8).
Your Linux or Windows server is already running AhsayCBS v126.96.36.199 or higher.
To engage our Professional Services partners must have valid maintenance. For inquiries about maintenance please contact our Sales Team at email@example.com.
One-time service, in-place upgrade (upgrade within the same server)
Up to two AhsayCBS servers included (Backup, Replication, Redirector)
Troubleshooting are handled by your Support level agreement via Support Ticket
Out of scope / Exclusions:
Installation of unofficial hotfixes
Backup Set Data Migration Service
Storage Migration Service
Upgrade to New physical/virtual server
Reconfiguration or customization
AhsayUBS, AhsayPRD, CBS in a PRD instance
The one-time service is valid for one-month from our engineer's first message initiating the service.
Base Service: US$450
US$200 for each additional AhsayCBS server (Backup, or Replication, or Redirector) [counted from third AhsayCBS]
US$100 for each branded sub-admin client installer rebuild performed by Ahsay
Service availability: Monday to Friday, 9:00 AM to 6:00 PM (Hong Kong business hours)
Got question on this service?
Just let us know your question. We will get back to you within 1 business day.