AhsayUp Upgrade ServiceAhsayCBS v7 has been totally re-designed from the ground upwards to provide the best cloud backup solution with changes to core functions, such as file storage system, indexing, backup set features, replication, group policy, system user and branding.
As upgrading from AhsayOBS (v5, v6) to AhsayCBS v7 is a major undertaking, this service aims to help our customers and partners upgrade your existing AhsayOBS/AhsayCBS application to the latest released version. Leave the technical work to us, so that you can free up your valuable time for business development. As we have been regularly helping hundreds of partners performing version upgrades, our experience can definitely ensure smooth and effortless upgrade to avoid you from running into all sorts of tricky scenarios because of potential problems in your configuration.
with Money Back Guarantee
|Pre-installation check performed by one of our professional engineers|
|License check - verify adequate v7 CBS, client, and module licenses|
|Branding migration (if applicable) - you provide your v7 images and we'll build your v7 installers. Include for (1) CBS, (1) OBM, and (1) ACB installers. (Requires already branded software and valid license)|
|Analyze collected information about your environment|
|Submit discoveries to you - we'll identify any unsupported client versions, storage space requirements, or point out other specifics|
|Schedule upgrade - once everything is in order, we'll coordinate an acceptable date|
|Perform in-place upgrade of one Backup server and up to one existing Replication server|
|Enable Auto-Update (AUA) for up to five ACB or OBM clients to v7|
|Enable data migration for up to five BackupSet|
|Project acceptance sign-off upon upgrade completion|
Support for thirty days
|Post-upgrade fast track support for thirty-days|
|If we fail to fix your issue during this period, your Service fee is refunded!|
|Project acceptance sign-off upon thirty-day completion|
Eligibility:Valid maintenance and the correct license count are required for this Upgrade Service because our engineer will install the most updated version. If your software is out of maintenance or is earlier than Version 7, please mention this to our sales/support team when you place the order and we will advise necessary arrangement.
Duration:The project typically completes within 2-3 weeks, but as each upgrade situation is tailored to your environment, times can vary.
Validity:The one-time Upgrade Service is valid for two-months from our engineer's first message initiating the service.
Within this period our engineers will actively communicate with your point of contact to discuss the technical aspects and to ensure a smooth upgrade. Our engineers will communicate the stages of the project as it progresses.
- AhsayUp: US$1500
- AhsayUp+ (plus): US$3000