Rebrandable Cloud, Online, Managed Backup Software for MSPs - Ahsay Backup
Message us on Facebook
Existing Partner, login to

Partner Portal

EN
AhsayCBS v
Release date:  
What's New
Download Free Trial

AhsayUp Upgrade Service

AhsayCBS v7 has been totally redesigned from the ground up to provide the best cloud backup solution with changes to core functions, such as: file storage system, indexing, backup set features, cloud-file backup, cloud destination, replication, group policy, quota management, Office 365 support, system user, and branding.

As upgrading from AhsayOBS (v5, v6) to AhsayCBS v7 is a major undertaking, this service aims to help our customers and partners upgrade your existing AhsayOBS server to the latest AhsayCBS v7 released version. Leave the technical work to us, so that you can free up your valuable time for business development. As we have been regularly helping hundreds of partners performing version upgrades, our experience can definitely ensure smooth and effortless upgrade to avoid you from running into all sorts of tricky scenarios because of potential problems in your configuration.

AhsayUp
Discovery
AhsayUp
Core
AhsayUp
(Standard)
AhsayUp
New OS

Discovery

Pre-installation check performed by one of our professional engineers
License check - verify adequate v7 CBS, client, and module licenses
Branding migration (if applicable) - you provide your v7 images and we'll build your v7 installers. Include for (1) CBS, (1) OBM, and (1) ACB installers. (Requires already branded software and valid license)
Analyze collected information about your environment
Submit discoveries to you - we'll identify any unsupported client versions, storage space requirements, or point out other specifics
Schedule upgrade - once everything is in order, we'll coordinate an acceptable date

Service (Deliverables)

Prepare installers
Perform upgrade from OBS pre-v6.27
Add-On service
Perform in-place upgrade of one Backup server (OBS v6.27 or v6.29)
Perform in-place upgrade of one Backup server and up to one existing Replication server (OBS v6.27 or v6.29)
New CBS Install and configure onto one new OS (same platform)
Transfer User Home storage data to new storage volume
Post-upgrade checkup
Enable Auto-Update (AUA) for up to five ACB or OBM clients to v7
Enable Backupset data conversion for up to five BackupSet

Support

Handled by normal Support channels based on your current Support level

Fee

US$250
(Can be used as credit towards purchase of AhsayUp)
US$800 US$1,500 US$2,000

Eligibility:

Valid maintenance and the correct license count are required for this Upgrade Service because our engineer will install the most updated version. If your software is out of maintenance or is earlier than Version 6.27.0.0, please mention this to our sales/support team when you place the order and we will advise necessary arrangement.

Duration:

The project typically completes within 2-3 weeks, but as each upgrade situation is tailored to your environment, times can vary.

Validity:

The one-time Upgrade Service is valid for two-months from our engineer's first message initiating the service.

Within this period our engineers will actively communicate with your point of contact to discuss the technical aspects and to ensure a smooth upgrade. Our engineers will communicate the stages of the project as it progresses.

Add-On:

  • Intermediate Upgrade (from pre-v6.27.0.0) to AhsayOBS v6.29: US$600 each
  • Include Redirector Upgrade: US$250
  • Include another in-place backup Server Upgrade: US$400 each
  • Build Sub-Admin Branding: US$300 each
  • CBS Hotfix Installation: US$50 each

Inquiry on AhsayUp Upgrade Service


Please let us know your contact details and question so that our Sales Team can better assist you.

* Required Information