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  1. How to start a retention policy job to clear retained data on AhsayOBM

    Learn how to manually run a retention policy job in AhsayACB/AhsayOBM to clear out data in retention and free up storage space.
  2. Un-delete backup data that were moved to retention unintentionally

    Restore unintentionally retained backup data in AhsayOBM/ACB caused by disconnected source drive. Avoid re-uploading after reconnection.
  3. MS SQL transaction log file size not reduced after log backup (ODBC)

    Transaction log (.ldf) size not shrinking after log backup using AhsayOBM ODBC mode. Applies to MS SQL Server with ODBC backup sets only.
  4. AhsayOBM backup transfer rate drops to 0 bit/s randomly during job

    AhsayOBM/ACB backup transfer rate is inconsistent, sometimes dropping to 0 bit/s. Learn possible causes such as throttling, I/O wait, or network delays.
  5. How to check storage quota usage per backup user on AhsayCBS

    View storage quota usage for each backup user on AhsayCBS via the Backup User tab by changing the view to *Quota in the web management console.
  6. What to Do if Scheduled Backup Doesn't Run

    Don't panic if your scheduled backup fails. Explore our expert advice on diagnosing and fixing backup problems to keep your data secure and intact.
  7. Download and install AhsayOBM/ACB using offline installer for Windows

    See how to download and install AhsayOBM / ACB client backup software onto a client machine using our offline installer. Get started today.
  8. What to Do When AhsayCBS Is Unresponsive?

    Follow this guide to troubleshoot AhsayCBS when it crashes or stops responding, and uncover the root cause with detailed diagnostic steps.
  9. Possible reasons why data could not be restored

    This Know-How article lists down the possible reasons why backup data could not be restored.
  10. Best Practices for Managing Encryption Key on AhsayACB and AhsayOBM

    Learn the essentials of managing encryption keys in Ahsay Products through our comprehensive FAQs. Ensure your data security with expert tips and guidance.