Cannot login to AhsayCBS web management console (License Failure)

23 Aug, 2024

Please use the following steps if you Cannot login to AhsayCBS web management console (License Failure).

  1. Go to C:\Program Files\AhsayCBS\conf
  2. Open the license.xml file with a web browser.
    Note: If an error message appears or if it is blank, the file is corrupted.
  3. Move the corrupted license.xml file out of the conf folder.
  4. Recover a previous version by renaming the license.xml.1 file to license.xml.
  5. Open the Services application.
  6. Restart the AhsayCBS service.
  7. Relaunch the AhsayCBS web management console.
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Cannot login to AhsayCBS web management console (License Failure)
#ws-chat { position: fixed !important; bottom: 110px !important; /* Move up so it doesn't overlap Live Chat */ right: 30px !important; /* Adjust as needed */ z-index: 10001; } /* Example: Ensure Live Chat stays at the bottom */ #livechat-box { position: fixed !important; bottom: 30px !important; right: 30px !important; z-index: 10000; }