1449 results:

  1. Scheduled Server Maintenance

    Scheduled Server Maintenance

  2. Cloud Applications Backup

    Protect your data in the cloud with Ahsay. Our advanced backup technology secures both public and private cloud storage, keeping your information safe.

  3. How-To

    152 results:

    1. AhsayPRD Software Compatibility List for v2

      A list of software requirements for AhsayPRD v2 and above

    2. AhsayCBS Hardware Requirements for version 8

      A list of hardware requirements for Ahsay software v8.1 and above

    3. AhsayCBS Software Compatibility List for version 9

      A list contains all Applications and Operating Systems supported by Ahsay Products v9

    4. AhsayCBS Hardware Requirements for version 9

      A list of hardware requirements for Ahsay software v9.1 and above

    5. AhsayPRD Hardware Requirements for v1

      A list of hardware requirements for AhsayPRD v1 and above

    6. AhsayPRD Hardware Requirements for v2

      A list of hardware requirements for AhsayPRD v2 and above

    7. AhsayOBM Software Compatibility List for version 8

      A list of software compatible for AhsayOBM version 8.1 and above

    8. AhsayOBM Hardware Requirements for version 8

      A list of hardware requirements for AhsayOBM v8.1 and above

    9. Silent Install AhsayOBM/AhsayACB on Windows

      This document contains instruction on how to silently install AhsayOBM / ACB on Windows platform (e.g. client application installation without user interaction)

    10. AhsayOBM workaround to support Synology DSM 7

      Workaround to enable backup support for Synology DSM 7. Follow detailed steps to ensure smooth integration and data protection.

  4. Troubleshooting

    253 results:

    1. AhsayOBM install fails on QNAP NAS: No suitable Python for arm-x41

      Installing AhsayOBM on QNAP NAS fails with "[Error: 1] No suitable Python found for arm-x41" shown in the system log. Installation is unsuccessful.

    2. No text displayed on AhsayCBS console after upgrading to v7.7.0.0

      After upgrading to AhsayCBS v7.7.0.0, no text appears in the console if a non-supported language (e.g. German) was previously set for the display.

    3. AhsayCBS disables -Xrs signal handler setting unexpectedly

      In AhsayCBS v7.3.2.0–7.5.0.0, the -Xrs signal handler setting may auto-disable when accessing Advanced Settings without opening the Runtime Options menu.

    4. Oracle backup fails: Job interrupted with no schedule set

      Oracle backup jobs over 5 minutes may fail with "Backup Interrupted by Scheduler" if no schedule is set. Known issue in AhsayOBM v7.3.2.0–7.5.0.0.

    5. Password complexity not enforced after AhsayCBS upgrade

      After upgrading to AhsayCBS v7.3.2.0–7.5.0.6, accounts with passwords under 6 characters can be created due to disabled complexity in [Default settings] policy.

    6. Duplicate Predefined Destinations allowed in AhsayCBS console

      AhsayCBS console allows creation of multiple Predefined Destinations with the same name. This is a known issue in versions 7.3.2.0 to 7.5.0.6.

    7. Cannot customize AhsayACB/OBM names on Client download page

      Client download page still shows AhsayOBM/ACB names despite changes to %OBM_SHORT_NAME% and %ACB_SHORT_NAME%. Known issue in AhsayCBS version 7.5.0.0.

    8. Client download page can't localize product names with brackets

      AhsayCBS 7.5.0.2 can't customize AhsayOBM/ACB product names on the client download page for languages with brackets, like Chinese or Portuguese (Portugal).

    9. RDR License Error shown on CBS not using Redirector module

      AhsayCBS not using Redirector may show RDR License Error and send license alert emails. This is a known issue in versions prior to 7.7.0.0.

    10. Trial User Reminders are sent every 15 minutes

      Known issue for AhsayCBS v7.3.2.0 - v7.5.0.5

  5. Sales & Marketing

    Sales & Marketing

  6. Release Notes

    Release Notes

  7. Documentation

    Documentation

  8. FAQ

    FAQ

  9. Co-branding

    AMBaaS co-branding - easy to do, quick to implement, and designed to boost your business’s identity without breaking the bank

  10. Definitions, Acronyms and Abbreviations

    Unlock the full potential of AhsayCBS with our detailed glossary of definitions, acronyms, and abbreviations. A must-read for every AhsayCBS user.