Granular Recovery – What You Need to Know About It

Granular Recovery – What You Need to Know About It

For MSPs, juggling customers’ varying recovery requirements is not an easy task. And if a requirement concerns the ability to make the recovery of a specific file possible, without actually performing a complete restoration, things can get even more challenging.

It could be like finding a needle in a haystack—in a limited time.

The solution as such could seemingly appear impossible… if you haven’t been keeping pace with granular recovery technology. Continue reading

Ahsay Backup Software v7.13 Introduces Granular Restore


Ahsay Backup Software Version 7.13 is released now! The Granular Restore feature enables businesses to minimize recovery time through quick access and restore of individual folders and files within a VM, without the need to restore the whole VM first.

Download Granular Restore Factsheet at:

Download FREE trial now at:

For details of this version, read the Release Notes at:

5 Q&A about Granular Recovery Technology



With Granular Recovery Technology set to be introduced in the coming Ahsay Backup Software release, let’s take a look at the 5 common Q&A about this latest feature.

1. What is granular recovery?

Granular recovery is an advanced technology that enables businesses to perform both file and image-based level recovery from a single pass backup operation. Many backup solutions require multiple backup sets to recover both individual files or folders and an entire virtual machine image. Granular recovery provides the ability to recover specific files in seconds from a single backup, without the need to restore an entire VM or perform a secondary redundant backup. This dramatically reduces the recovery time objective (RTO) and the footprint of backup on storage resources.

2. What applications does Ahsay granular recovery support?

Ahsay granular recovery can be used with three types of backup sets, namely file (called Open Direct), Microsoft Hyper-V, and VMware ESXi/vCenter.

3. What is the difference between traditional recovery and granular recovery?

Traditional backup and recovery procedures have been arduous and time-consuming whereas granular recovery offers swift recovery and cost-effectiveness. Take VMware as an example:

If your customers wish to restore individual files from a guest VM, the old school method requires two separate backup sets, one for the VM image and the other for the individual files. This also means they need two client access licenses. As the entire VM has to be completely restored before you can access any individual file, the restore time could be long if the VM size is large.

As opposed to the traditional method, with Ahsay granular recovery technology your customers only need one backup set for the VMware guest VM and just one client access license to achieve the same restore purpose. The backup storage required for one backup set is less and they can also save much time in backup and recovery to restore their desired files.

4. Does granular recovery address disaster recovery issues?

Granular recovery technology greatly eases disaster recovery through fast recovery of mission-critical production data. While full backup image restore is always an option, what if your customer is facing serious downtime only because of the significant time it takes for VM restore? Granular recovery provides another option to recover the data promptly.

With Ahsay granular recovery, you can restore only the exact essential files your customers require at the moment so that their urgent business operations can resume right away. Meanwhile, IT admin can work on restoring the rest of the data that carry a lower significance. As you can see, granular recovery is ideal for products like VMware and Hyper-V, which compose an advanced architecture and would take much time to recover from a base image.

5. Should MSPs care about this technology?

As an MSP, you should. Adding a granular recovery solution will be profitable to both you and your customers if you are offering or planning to offer data backup and recovery services. You will be able to provide value-added solutions and most up-to-date services to your customers; and it will come very handy when they need quick access and recovery of specific items from a large backup in different scenarios. If you could show your potential and existing customers with a few use cases on how granular recovery could reduce downtime, save resources and raise productivity, there is no reason why they wouldn’t want to join hands with you.

Stay tuned for official release on our website for more details. If you have any questions, just feel free to drop us a message.