How to backup data to Wasabi Object Cloud Storage

Ahsay backup software suite is able to utilize affordable Wasabi Cloud Object Storage to store backup data. After you have created a bucket in a region of Wasabi, and granted access to the bucket, AhsayOBM and AhsayACB client software can back up data to there, while AhsayCBS can set it as a Predefined Destination for AhasyOBM and AhsayACB users to backup to.

1. Create a bucket in Wasabi

After signing up the Wasabi cloud service, you can first create a dedicated bucket in Wasabi for Ahsay to store the backup data.
wasabi-object-cloud-backup-01

Give this bucket a unique name that was not being taken by other Wasabi users.
wasabi-object-cloud-backup-02

Select a region that is closest to you. Up to now, there are 3 regions available:
– US West 1
– US East 1
– EU Central 1wasabi-object-cloud-backup-03

For demo purpose, we have created a bucket in each of the 3 regions.wasabi-object-cloud-backup-04

2. Grant Access Right

After creation of bucket, you need to grant access right to your bucket so that Ahsay backup software can have access to your bucket for putting the backup data into it. Go to Wasabi > Access Keys section, and click the Create New Access Key button.wasabi-object-cloud-backup-05

Copy the created key info into a clipboard. You will have a pair of keys called Access Key and Secret Key that need to be enter in the Ahsay’s software.wasabi-object-cloud-backup-05b

For demo purpose, we have created a bucket in each of the 3 regions.wasabi-object-cloud-backup-04

3. Configure Wasabi as a destination in Ahsay

Now, you can go to AhsayOBM, AhsayACB or AhsayCBS software to connect to your created bucket. For example, you can add a new destination in AhsayOBM or AhsayACB as follow.

First, select AWS S3 Compatible Cloud Storage from the destination menu.wasabi-object-cloud-backup-06

Then, you can enter the Host, Port, Access Key ID, Secret Key, and Bucket Name into Ahsay backup software.wasabi-object-cloud-backup-07

a). If your bucket is created in Wasabi’s US East 1 region, enter “s3.wasabisys.com” as the Host.wasabi-object-cloud-backup-08

b). If your bucket is created in Wasabi’s US West 1 region, enter “s3.us-west-1.wasabisys.com” as the Host. wasabi-object-cloud-backup-09

c). If your bucket is created in Wasabi’s EU Central 1 region, enter “s3.eu-central-1.wasabisys.com” as the Host. wasabi-object-cloud-backup-10

Enter 443 as port, your pair of access keys, your correct bucket name. Also, check the Connect with SSL/TLS option.

Then, you should be able to back up data to the corresponding bucket in Wasabi Cloud Object Storage.

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Video Demo:

 

In case you have any difficulty in configuring Wasabi as a destination in Ahsay, please feel to contact us.

 

in Tips | 429 Words

[Video] How to backup Office 365 data thru AhsayCBS web console

Run Office 365 from AhsayCBS web console

With the latest Ahsay Backup Software, you can create Office 365 backup set on both AhsayOBM client backup agent, and AhsayCBS web console. In this video, you’ll see how an Office 365 admin can configure and run backup on the AhsayCBS web console.

The admin is able to backup Exchange Online, SharePoint Online, and OneDrive data for all users, or selected users thru Ahsay’s Office 365  module.

For more details, check out the guide here: download.ahsay.com/support/document/v8/guide_obm_user_O365_win_v8.pdf#page=49

in Tips | 96 Words

[Video] How to use public cloud (e.g. Microsoft Azure, Amazon S3, Google Cloud, etc.) for hosting clients’ backup data (Predefined destination explained)

msp-cloud-storage-01

The latest Ahsay backup software suite allows MSPs as well as users to leverage public cloud storage for storing backup data. AhsayOBM / AhsayACB client agent’s user is able to back up data from server, desktop, NAS device to either:
1). user’s own public cloud storage, or
2). an MSP’s public cloud storage (meaning MSP’s Azure, S3, or Google Cloud storage account).

If you’re an MSP and want to leverage public cloud for hosting customers’ data, you most likely want your customers to back up to your public cloud storage account instead of letting them to back up to their own cloud storage, because this way the storage fee will go to your pocket instead of cloud providers’. You may also want to make the actual storage transparent to your users.

Ahsay allows you to easily achieve the above goals by using the Predefined Destinations feature in the latest AhsayCBS central web management console. Just 2 simple steps will do. Check out this video for details:

in Tips | 173 Words

How to increase Java memory heap space in AhsayOBM / AhsayCBS for Office 365 backup

Increase-Java-Heap-Size-for-Office-365-backup

For Office 365 backup with OneDrive or Site Collections and/or Personal Sites selected as the backup source, extra memory for Java must be allocated for the AhsayCBS server application (for Run on Server backup set) or AhsayOBM client application (for Run on Client backup set) to let them run smoothly without the out of memory issue during the backup process.

Check out how you can determine the size of Java heap space required and how to increase its value for your AhsayOBM and AhsayCBS from this Ahsay Wiki article.

in Tips | 89 Words

We are “Ahsay” Backup, not “Ashay” Backup :-D

Ahsay backup, not Ashay backup

From our Google Search Console (previously known as Google Webmaster Tools), we found that a significant number of visitors were brought to our website by searching Ashay Backup instead of Ahsay Backup.

After googling the word, Urban Dictionary told me that Ashay is a word used in African American culture to mean “and so it is” or amen. So, Ashay Backup means And So It Is Backup. What a nice meaning! Maybe we should register this domain too! (:-D) But too bad we can’t register the domain of Ashay.com as it’s already belonged to a media group.

Anyway, next time when you want to use common search engines to find functions and features of our product, make sure to spell our product name correctly in order to get more meaningful results. Don’t search Ashay VMware backup, Ashay Hyper-V backup, or Ashay Office 365 backup again. :-P

 

 

in Tips | 148 Words

How to backup Office 365 data with AhsayOBM

Ahsay brings you the AhsayOBM client backup software to provide a set of tools to protect your Office 365 user accounts. This includes backup and recovery of individual emails, contacts, calendars and other mail items in your Office 365 Outlook, files on OneDrive and SharePoint, with snapshots / versioning, and retention policy to protect even items that you may have accidentally deleted from your Office 365 user account.

Below is the information extracted from our “Office 365 Backup & Restore Guide for Windows” for giving you an idea how you can select the contents in your Office 365 domain to backup to your preferred destinations through AhsayOBM client agent. If you are looking for more detailed information, please refer to that guide.

System Architecture

Ahsay OFfice 365 backup architecture

The latest version of AhsayOBM is installed on the remote backup machine which is connected to Office 365 and AhsayCBS backup server through internet.

Preparations

Follow the steps in the above mentioned guide to perform the following configurations first.

Granting Permission to Accounts for Creating Backup Set

Before the Office 365 account administrator or other accounts can create a backup set, the administrator has to grant permission to the account(s) which are going to create backup set. The account must be a member of the following security groups:

  • Discovery Management
  • Public Folder Management

Granting Permission for Application Impersonation & Mail Search

This permission allows users added under the Members section of the Discovery Management group (refer to the previous section for setup) to back up and/or restore user item(s) not only for their own account, but also the accounts of other users in the same Members section. To grant permission for this feature, you have to add the Application Impersonation & Mail Search role by following the steps below.

Granting Permission for SharePoint Global Admin

The Global Admin permission allow SharePoint account to list other account’s  Personal Site and OneDrive in the backup source tree. So before using AhsayOBM to create backup set, please ensure the SharePoint account has already owned the permission in order to apply AhsayOBM to back up and/or restore user item(s) not only for their own account, but also the accounts of other users.

Creating a Backup Set on AhsayOBM

  1. In the AhsayOBM main interface, click Backup Sets.
    Ahsay Office 365 backup - Backup Set Creation
  2. Click the “+” icon next to Add new backup set.
  3. Enter a Name for your backup set and select Office 365 Backup as the Backup set type.
    Ahsay Office 365 backup job creation
  4. Enter the user name and password of your Office 365 account, choose the region for the account and then press Test to validate the account.
    Ahsay Office 365 backupTest completed successfully shows when the validation is successful. Press Next to proceed to the next step.
  5. In the Backup Source menu, select the desired Outlook, OneDrive, Personal Site, Public Folders or Site Collections for backup. Check the box will back up all, i.e. check the box of Outlook will back up the mailboxes of all the users.
    Ahsay Office 365 backupOr click I would like to choose the files to backup to choose the detailed items to backup. Enable the Show mails checkbox at the bottom left corner if you would like to choose individual items for backup.
    Ahsay Office 365 backup procedure

    • Users: include Outlook, OneDrive and Personal Sites
    • Public Folders: include public folders
    • Site Collections: include Personal Sites and Site Collections
  6. In the Schedule menu, configure a backup schedule for backup job to run automatically at your specified time interval. Slide the on/off button to turn on this feature, then click Add new schedule to add a new schedule, then click Next to proceed afterward.
    Ahsay Office 365 backup  - Schedule setup
  7. In the Destination menu, select a backup destination where the backup data will be stored. Click the “+” icon next to Add new storage destination / destination pool.
    Ahsay Office 365 backup - setup destinationNote: For more details on Backup Destination, refer to this Wiki article: http://wiki.ahsay.com/doku.php?id=public:8002_faq:faq_on_backup_destination
  8. Select the storage type.
    • Single storage destination – the entire backup will be uploaded to one single destination you selected under the Destination storage drop-down list. By default, the destination storage is selected as CBS.
      Ahsay Office 365 backup - setup destination
    • Destination pool – the backup will be spread over on the destinations you have selected. Enter a Name for the destination pool and then click Add new storage destination to the pool to select the desired storage destinations.
      Ahsay Office 365 backup - setup destination poolYou can choose a storage combination of the Local/Mapped drive/Removable Drive, Cloud storage or FTP. Click OK to proceed when you are done with the settings.

    Note:

    • If you have chosen the Local/Mapped Drive/Removable Drive option, click Change to browse to a directory path where backup data will be stored, then click Test to validate the path. Test completed successfully shows when the validation is done.
      Ahsay Office 365 backup - destination setup
    • If you have chosen the Cloud Storage, click Test to log in to the corresponding cloud storage service.
      Ahsay Office 365 backup - cloud destination setup
    • If you have chosen the FTP as the destination, enter the the Host, Username and Password details.
      Ahsay Office 365 backup - FTP / SFTP destination setup
  9. You can add multiple storage destinations. The backup data will be uploaded to all the destinations you have selected in the order you added them. Press the icon to alter the order. Click Next to proceed when you are done with the selection.
    Ahsay Office 365 backup - multiple destinations setup
  10. In the Encryption window, the default Encrypt Backup Data option is enabled with an encryption key preset by the system which provides the most secure protection.
    Ahsay Office 365 backup - Encryption setup
    You can choose from one of the following three Encryption Type options:

    • Default – an encryption key with 44 alpha numeric characters will be randomly generated by the system
    • User password – the encryption key will be the same as the login password of your AhsayOBM at the time when this backup set is created. Please be reminded that if you change the AhsayOBM login password later, the encryption keys of the backup sets previously created with this encryption type will remain unchanged.
    • Custom – you can customize your encryption key, where you can set your own algorithm, encryption key, method and key length.
      Ahsay Office 365 backup - custom encryption key setupNote: For best practice on managing your encryption key, refer to this Wiki article: http://wiki.ahsay.com/doku.php?id=public:5034_best_practices_for_managing_encryption_keyClick Next when you are done setting.
  11. If you have enabled the Encryption Key feature in the previous step, the following pop-up window shows, no matter which encryption type you have selected.
    Ahsay Office 365 - encryption key savingThe pop-up window has the following three options to choose from:

    • Unmask encryption key – The encryption key is masked by default. Click this option to show the encryption key.
    • Copy to clipboard – Click to copy the encryption key, then you can paste it in another location of your choice.
    • Confirm – Click to exit this pop-up window and proceed to the next step.
  12. If you have enabled the scheduled backup option, you will be prompted to enter the User Name and Password of the Windows account that will be running the backup.
    Ahsay Office 365 - Windows User Authentication setupClick Next to create the backup set.
  13. The following screen is displayed when the new Office 365 backup set is created successfully. Backup will be run according to your defined schedules. Now, you can click the “Backup Now” button to manually trigger a backup.
    Ahsay Office 365 backup - backup set created

It is very easy to use, right?

Other Information

  1. Ahsay Office 365 Backup and Restore Guide can be found in this Documentation section of Ahsay’s office website.
  2. Watch this Office 365 demo video:

 

5 Trends for MSPs to Watch in 2018

5 Trends for MSPs to Watch in 2018

According to a research by Markets and Markets, it is estimated that the Managed Services market will be worth a whopping $257.84 billion by 2022. This makes a compound annual growth rate of 11.1 percent.

Having said that, newer and more advanced technologies will be introduced and MSPs will need to adapt to them. At the same time, there will be constraints, like budget and implementation of hardware and software. Continue reading

How Important Is Marketing For MSP Startups?

How Important Is Marketing For MSP Startups

Remember those days when you scoured video stores in your neighborhood to rent your favorite blockbuster? You might still find a few of them across the block in your area, but this business model of renting and purchasing is disappearing, and it’s disappearing fast… thanks to Netflix.

This applies to not only the movie rental industry, but to many other industries as well, especially IT. Continue reading

Granular Recovery – What You Need to Know About It

Granular Recovery – What You Need to Know About It

For MSPs, juggling customers’ varying recovery requirements is not an easy task. And if a requirement concerns the ability to make the recovery of a specific file possible, without actually performing a complete restoration, things can get even more challenging.

It could be like finding a needle in a haystack—in a limited time.

The solution as such could seemingly appear impossible… if you haven’t been keeping pace with granular recovery technology.

What is Granular Recovery Technology?

Granular recovery technology or simply granular recovery is a type of recovery method that allows you to perform recovery of files on a granular (individual) level. You don’t have to perform a full recovery.

To elaborate, let’s say one of your customers gets hit by a security breach.

The hacker installs a ransomware and demands money from your customer, in exchange for passcode. The solution proposed by the hacker is not acceptable in any way to your customer. They call you and ask you to perform a recovery operation over the backed-up data, emphasizing the importance of reduced downtime.

This means you will have to prioritize the recovery of critical files. Once all such files have been restored, you can then work to recover the less critical files.

You can do this easily by using a software with granular restore functionality. You can search for important files that lie somewhere in the corner of a backup set, mark them and get them recovered, while the rest of your customer’s backup data pile remains untouched.

And that is what granular recovery technology is and what it does.

As far as the technology’s business benefits are concerned, as viewed from the perspective of an MSP, here are a few of them:

  • It allows you to provide value added services to your customers. This way, you can establish a loyal customer base.

  • You can advertise it as a completely separate service offering, and engage more customers through it.

  • In consideration of the above two benefits, you increase your revenue.

  • It allows you to facilitate recovery operations in lesser time.

In conclusion, granular recovery technology is good for everyone involved—for you and for your customers. As such, it could be a valuable addition to your service catalogue.

See how Ahsay’s Graular Restore for VMware ESXi works:

About Ahsay Systems Corporation

Ahsay Systems Corporation is a leading backup software developer, offering VMware and Hyper-V back-up software designed with granular restore functionality, along with other managed backup service solutions for MSPs. The company’s developed platforms are designed to provide high level of reliability and security. For more details call at 852 3580 6976 or email at mkt-kb@ahsay.com.