4 Tips that Help MSPs Deliver Incredible DRaaS to Their Clients

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From natural disaster to hardware failure, there are many events that can put an organization’s data into jeopardy.

In today’s tech landscape, the importance of data security cannot be stressed enough. As an MSP, you need to ensure that your clients’ data stays intact and that their systems keep running smoothly. 

Why Offer DRaaS?

Business continuity and reputation are the two most crucial concerns for businesses. The key to both lies in data protection.

This is where Disaster Recovery as a Service (DRaaS) comes into play. Managed Service Providers (MSPs) can differentiate themselves by offering DRaaS to their clients. According to a report by Gartner, DRaaS to protect business’s production applications from failures will grow by a whopping rate of 200 percent from 2016 to 2020.

Some of the benefits that your clients get from DRaaS include:

  – Reduction of downtime and data loss

  – Faster application recovery

  – Revenue protection

  – Greater recovery options

  – Enhanced backup software

As an MSP, you want to provide robust protection and performance to your clients. Here are some tips that MSPs need to keep in mind when providing DRaaS to their clients:

1. Offer Cloud Availability for Physical Servers, Virtual Servers and Other Applications

When providing a DRaaS solution, you need to provide customers an assurance that no matter what, there will be no workflow interruption. The business will continue as the disaster gets resolved in the background.

For this, you need to ensure that the company’s physical servers, virtual servers and other applications operate from the cloud.

2. Manage All Users through a Centralized Web Console

Your client might want to create multiple user accounts. With centralized management software, you can easily backup everything through a single web console.

This provides them peace of mind when it comes to compliance.

3. Do Not Break Their Banks

DRaaS is not a luxury anymore – it has become a necessity for enterprises. If you want to stay ahead in the game, you should provide affordable DRaaS solutions. You might have to go out of your way, but your clients will really appreciate your affordable services.

4. Make Sure Your Disaster Recovery Also Recovers Latest Data

Disaster recovery is more relevant if you can retrieve recently lost data. Your DRaaS solution should have access to all the latest data, so that recovery is easy and useful.

With a team of tech-enthusiasts, we at Ahsay offer comprehensive VMware backup and Disaster Recovery as a Service. From live VM migrating to multi-destination backup, our VMware disaster recovery solution helps MSPs enhance their offering to their clients.

Ahsay Backup Software v7.15 Supports Exchange 2016 Mail Level Backup

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Ahsay Backup Software Version 7.15 is released now! This version now supports Exchange Server 2016 mail level backup with flexible deployment options, scheduling and better cost and resource effectiveness.

Learn more about this new feature at: https://ahsay.com/jsp/en/home/index.jsp?pageContentKey=ahsay_products_backup-software_ahsayobm_modules_exchange-mailbox_benefits

Download FREE trial now at: www.ahsay.com/freetrial

For details of this version, read the Release Notes at: http://ahsay-dn.ahsay.com/document/v7/71508/customer/cbs-release-notes.htm

5 Common Office 365 Backup Mistakes You Need to Avoid

From accidental deletion to hacker attacks, your data is not safe, even with the Microsoft Office 365 platform.

It has been (wrongly) assumed that once your data is in the cloud, it is completely safe. Although moving to the Office platform allows you access to its incredible programs, such as PowerPoint, Excel, and Outlook, it also means that you need to be more careful with data backup.

When offering Office 365 data backup, MSPs need to inform their clients about relevant pitfalls. Here are some data backup mistakes that need to be avoided:

1. Trusting the Recycle Bin for Recovery

When users delete files or emails, they get into Recycle Bin. Although the files can later be retrieved, it is quite difficult to find that particular file in Office 365’s Recycle Bin. This is because there are no search options for Recycle Bin, so users have to manually search through each file. This might take a lot of time and effort.

What’s more, there is a limited retention period in Office 365. Once that retention period is over, you might lose the file forever.

2. Relying on Office 365’s Archiving Tools

Some latest versions of Office 365 offer archiving tools, like In-Place Archiving and Litigation Hold. Although these tools can come in very handy when retrieving data for audit, they are not aimed at providing recovery of personal data.

Also, activating In-Place Archiving and Litigation Hold will require delving into complex configurations of Microsoft.

3. Not Protecting All Data Types

From important dates in the calendar to contact information, all the different data types need to be protected.

Make sure you have got your basis covered as you might need to retrieve even the smallest piece of data.

4. Not Protecting Office 365 Applications

This is one of the biggest mistakes that IT operators might make. From SharePoint Online to OneDrive, more and more file sharing platforms have come to the fore. The data from these file sharing platforms also needs to be backed up. If it isn’t, you might lose it forever.

5. Choosing an Unreliable Office 365 Backup Provider

When looking to backup Office 365, you need to opt for a platform that provides highly reliable backup solutions.

Any lapses in security or less than efficient storage mechanisms must raise red flags. Make sure you find a reliable Office 365 backup provider to keep your precious data intact.

What Ahsay Offers

With a team of extraordinary professionals and robust security mechanisms, Ahsay provides efficient Office 365 backup. By backing up Office 365 Exchange Online mailboxes, contacts and calendars, the company ensures that your client’s data remains safe.