Microsoft Office 365 Backup – Why MSPs Should Provide It


Since its introduction in 2011, Microsoft Office 365 has achieved incredible popularity. The suite allows businesses to use Office applications online. Apart from the usual Word, Excel and PowerPoint applications, it also includes cloud storage in the form of OneDrive and hosted versions of applications, such as Skype, SharePoint and Exchange.

Although its SLA (Service Level Agreement) guarantees great uptime, data loss is still one of the major concerns for businesses. This is where you, an MSP, enter the picture. For customers who have implemented Office 365 in their operations, it is important that you provide data backup and recovery solutions, specific for Excel, Word, PowerPoint, email, etc.

Here are some reasons why MSPs should provide an Office 365 backup:

1. Deleted Items in Office 365 Are Permanently Discarded After 14 Days

Sometimes, data might get accidentally deleted. Before someone realizes that a particular file is missing, it can be too late.

Although Office 365 offers data archiving tools, it does not provide complete protection against deletion.

You, as an MSP, can prove to be quite helpful here. With a robust Office 365 backup plan, you can provide data protection against deletion and save businesses valuable time.

2. Restoring a Lost Email Can Take Hours

From project planning to file sharing, email is the most important tool of communication for businesses. With many employees constantly connected through Office 365’s Exchange Online, it would be a disaster if an important email is lost.

Possible causes of this can be accidental deletion or malicious activity from an outside source. Exchange Online also keeps emails safe for 14 days; after which, retrieving them becomes impossible.

An MSP can provide email protection to businesses. This helps business owners have peace of mind.

3. SharePoint Online and OneDrive Do Not Have Any Archiving Features

Both SharePoint and OneDrive are tools that allow IT professionals and other staff members to share and organize files. They also help staff members work remotely.

When it comes to SharePoint and One Drive, users might (falsely) assume that since their files are on the cloud, they cannot be lost or corrupted.

MSPs can provide efficient backup and auto-discovery solutions to ensure smooth functioning of companies. Their robust mechanisms can help make it easier to find the deleted files and quickly restore them to their location. This can significantly enhance a company’s operations.

Ahsay is one of the leading managed backup service providers to MSPs. Their robust cloud-to-cloud backup ensures comprehensive data protection. Know more about them.

See How Ahsay’s Office 365 Backup Solution Works

Check out Ahsay’s Office 365 backup solution at here.

Ahsay 2017 Year End Promotion is On. Stock Up before Price Increase!


Ahsay 2017 Year End Promotion is on now through November 30th, 2017. We have special offers on license purchase, meter deposit, and professional services.

2017-year-end-sale-forum2017-year-end-sale-forum2There will be a price increase starting in January 2018. Discounts in this promotion are based on the existing pricing in 2017. Take advantage of the discounts to purchase in advance and put your licenses in stock for 12-months before price change.

Get the offers now:

If you have any questions, contact our Sales team at

Some VMware Tools and Strategies That MSPs Should Know About


Established in 1998, VMware is a company that provides software applications for virtualized environments.

Its products can be divided between two categories: desktop applications and server applications.

The two virtualization technologies employed by the company are hypervisor and ESX/ESXi. Here’s how it works:

In a VMware virtualization environment, a hypervisor is installed on physical servers to allow different virtual machines to function on the same physical server. Each virtual machine now has its own operating system, implying that different operating systems are running on a single physical server. This allows the physical server to share resources, such as memory and disk space, taking business’s operations to a whole new level.

Although the advent of virtualization has solved crucial problems for business owners, it has also posed a few challenges.

When it comes to data protection in the virtual environment, it has become quite important to backup virtual guests. One of the biggest challenges facing MSPs is choosing the right VMware backup tools and strategies for businesses. Continue reading

4 Backup Tests that MSPs Should Regularly Carry Out

ahsay-article-4-1In this digital landscape, you have to understand that a lot of stuff can go wrong. For instance, your hardware might crash or there can be problems in configurations. If you are a managed service provider (MSP), you need to make sure that these instances are minimized.

Just like a performer who constantly needs to update his/her skills, you also need to sharpen your armory. Regularly testing your mechanisms is a great way to ensure that you are providing extraordinary services to your clients.

Here are some tests that MSPs should regularly carry out:

1. Test Backup Functionality

Regularly testing backups ensures that data loss is reduced. The testing you carry out will give you great insights on what might go wrong.

For example, your client might require additional retention points. Before you add these resources to the backup, you should carry out backup tests to check if they work properly. If they do not, you might want to take a different approach.

2. Test the Performance of Your Virtual Machine (VM)

ahsay-article-4-2Here’s how a virtual machine is so important for you: In cases of disaster, the downtime of your client’s servers increases. This would mean that they will not be able to maintain profitability. This is where a virtual machine comes into play. Having a VM will allow your client to continue their operations, while you work on fixing the bigger issue.

From ensuring that it will boot to checking its various applications, make sure that you regularly check the VM.

3. Test Your Disaster Recover Processes

Sometimes, your backup mechanisms might fail to meet your desired expectations. Some reasons of this failure can include unsuitable hardware, ordinary appliances, etc. If you find out that your backup tests are failing for certain types of machines, you might not provide your services for these endpoints.

Having said that, you cannot know in advance what backup service might fail you. This is the reason you should have a comprehensive disaster recovery plan in place. From knowing what time it would take to restore uptime to singling out responsible factors, you should be very well-prepared.

4. Create Simulated Scenarios

Although you cannot predict the severity and timing of data disaster, you can create simulated scenarios to test the reliability of your backup mechanisms.

There are quite a few manual and automated processes for this. However, when conducting these tests, make sure that the data loss or disaster occurs in an isolated, non-production environment.

We at Ahsay are one of the world’s leading backup software vendors. From windows system backup to SQL backup, our comprehensive software allows MSP with incredible options.

4 Data Backup Mistakes You Need to Avoid

ahsay-article-3-1From mobile devices to computers, the world we are living in is full of massive amounts of data. Never in the history of mankind, have information storage and security been so important.

For businesses in today’s landscape, the cost of lost data can be massive. According a research by Graziadio Business Review, companies that suffer from computer outage of more than 10 days are out of business within 5 years.

As a managed service provider (MSP), you need to ensure that your client’s servers are safe with robust data backup mechanisms.

We at Ahsay have outlined some common data backup mistakes to avoid. Read on:

1. Backing Up Manually

You might think that manually backing up data is the right choice. However, when compared with automatic backup, it is not as efficient. Not only are you causing yourself unnecessary trouble, you are also taking a risk with your client’s data.

One the other hand, a professional backup software has a feature that allows you to regularly schedule backups. This ensures that the backups are frequent and efficient.

2. Not Employing the Right Tools

Different types of data require different backup strategies and tools. For instance, in virtualized environments, you need to employ tools that have built-in cloning capabilities. This might take up a lot of space and would not be a good approach if your virtual machines change often.

This is the reason you need to understand data better and then choose suitable tools for it.

3. Depending on Just a Single Backup

This is the ultimate cardinal sin when it comes to data backup. With so many threats in the digital world, such as hackers, malware, etc., you as an MSP should not rely on a single backup.

Make sure you have, at least, two data backup mechanisms in place. This will give your clients peace of mind – an assurance that their data is in safe hands.

4. Not Having a Backup History

Accidental data loss is quite common. What’s more, finding that a few files had been deleted after the backup update is made can be very frustrating.

This is why keeping backup history is so important. Many professional software allow you to keep the deleted or changed data for a certain period of time. Make sure you utilize this feature when handling your client’s data.

We at Ahsay provide a whitelabel backup solution for MSPs. With incredible features, such as disaster recovery and server-side replication, our managed backup software allows MSPs to provide robust data backup to their clients.

6 Reasons Why MSPs Need Cloud-to-Cloud Backup

ahsay-article-2-1As far as data storage and backup is concerned, the cloud technology has proved to be game-changing.

Cloud-to-cloud backup, as the name suggests, is keeping a copy of a cloud’s data on another cloud.

The great part about this technology is that it takes hardware devices out of the equation, which makes it quite an affordable option for many enterprises.

Data can be lost in the cloud too. This is why MSPs (managed service providers) should look to employ cloud-to-cloud backup more. Here are 6 other reasons why:

1. It Protects Data Loss from Malevolent User Activity

ahsay-article-2-2Malicious activity can occur inside the cloud account. From unhappy employees to hackers, people with malicious intent can harm your data in the cloud.

You do not want your client’s emails, policies or any other sensitive information to be lost. A cloud-to-cloud backup will ensure that the data remains safe even after malicious user activity has occurred on the cloud.

2. It Saves You from Flawed Migrations

Your client’s cloud account needs service which involves routine migrations. No matter how expert you are at carrying out migrations, problems can occur.

With a cloud-to-cloud backup, you as an MSP will have peace of mind when performing migrations for your clients.

3. It Allows You to Sync Data with Third-Party Software

As an MSP, you might be required to sync your client’s data with a third-party software. This can sometimes lead to data corruption.

With a cloud-to-cloud backup, you get the luxury of having multiple copies of all your data in different cloud destinations. For instance, while using sync tools, you might get data from user inbox corrupted. However, with cloud to cloud backup, you can easily restore it.

4. It protects you from Violating Compliance Agreements

With such strict regulations, MSPs have a hard time complying with Government’s policies. Sometimes, native cloud solutions do not provide enough data control to MSPs to avoid compliance issues.

With robust backup and recovery, cloud-to-cloud backup allows MSPs to help their client meet compliance requirements.

5. It Allows You to Provide Client-Level Restoration

Sometimes, data can be lost from a cloud account in the middle of a business’s operations. Without a cloud backup, this could mean that the data got lost forever.

On the other hand, cloud-to-cloud backup allow your clients to restore data to any point-in-time if any such mishap has occurred.

6. It Allows You to Establish Yourself as a Reliable and Trusted Source

Finally, cloud-to-cloud back allows you to win the trust of your clients. With a copy of their cloud’s data safe on another cloud server, you can be confident in your ability to provide impeccable services.

Ahsay provides robust cloud-to-cloud backup through their managed backup services. Over the years, their staunch mechanisms have helped MSPs provide peace of mind to their clients.

If you are interested in deploying Ahsay Cloud-to-Cloud Backup Solution, contact our pre-sales now.

Termination of Meter Offering in Version 6

We have posted the end of support of Version 6 of the Ahsay Backup Software early this year. In light of the decreasing demand of Version 6 under the meter model, we have decided to terminate the offering of meter model in Version 6 on November 30, 2017. All meter partners currently in Version 6 are required to upgrade their software to Version 7 before November 30, 2017.

We have special offer to facilitate partners’ upgrade to Version 7 to either stay in the meter model or move to purchase key(s). For details, please contact our sales team at