Since its introduction in 2011, Microsoft Office 365 has achieved incredible popularity. The suite allows businesses to use Office applications online. Apart from the usual Word, Excel and PowerPoint applications, it also includes cloud storage in the form of OneDrive and hosted versions of applications, such as Skype, SharePoint and Exchange.
Although its SLA (Service Level Agreement) guarantees great uptime, data loss is still one of the major concerns for businesses. This is where you, an MSP, enter the picture. For customers who have implemented Office 365 in their operations, it is important that you provide data backup and recovery solutions, specific for Excel, Word, PowerPoint, email, etc.
Here are some reasons why MSPs should provide an Office 365 backup:
1. Deleted Items in Office 365 Are Permanently Discarded After 14 Days
Sometimes, data might get accidentally deleted. Before someone realizes that a particular file is missing, it can be too late.
Although Office 365 offers data archiving tools, it does not provide complete protection against deletion.
You, as an MSP, can prove to be quite helpful here. With a robust Office 365 backup plan, you can provide data protection against deletion and save businesses valuable time.
2. Restoring a Lost Email Can Take Hours
From project planning to file sharing, email is the most important tool of communication for businesses. With many employees constantly connected through Office 365’s Exchange Online, it would be a disaster if an important email is lost.
Possible causes of this can be accidental deletion or malicious activity from an outside source. Exchange Online also keeps emails safe for 14 days; after which, retrieving them becomes impossible.
An MSP can provide email protection to businesses. This helps business owners have peace of mind.
3. SharePoint Online and OneDrive Do Not Have Any Archiving Features
Both SharePoint and OneDrive are tools that allow IT professionals and other staff members to share and organize files. They also help staff members work remotely.
When it comes to SharePoint and One Drive, users might (falsely) assume that since their files are on the cloud, they cannot be lost or corrupted.
MSPs can provide efficient backup and auto-discovery solutions to ensure smooth functioning of companies. Their robust mechanisms can help make it easier to find the deleted files and quickly restore them to their location. This can significantly enhance a company’s operations.
Ahsay is one of the leading managed backup service providers to MSPs. Their robust cloud-to-cloud backup ensures comprehensive data protection. Know more about them.
See How Ahsay’s Office 365 Backup Solution Works
Check out Ahsay’s Office 365 backup solution at here.