5 Q&A about Granular Recovery Technology

With Granular Recovery Technology set to be introduced in the coming Ahsay Backup Software release, let’s take a look at the 5 common Q&A about this latest feature.

1. What is granular recovery?

Granular recovery is an advanced technology that enables businesses to perform both file and image-based level recovery from a single pass backup operation. Many backup solutions require multiple backup sets to recover both individual files or folders and an entire virtual machine image. Granular recovery provides the ability to recover specific files in seconds from a single backup, without the need to restore an entire VM or perform a secondary redundant backup. This dramatically reduces the recovery time objective (RTO) and the footprint of backup on storage resources.

2. What applications does Ahsay granular recovery support?

Ahsay granular recovery can be used with three types of backup sets, namely file (called Open Direct), Microsoft Hyper-V, and VMware ESXi/vCenter.

3. What is the difference between traditional recovery and granular recovery?

Traditional backup and recovery procedures have been arduous and time-consuming whereas granular recovery offers swift recovery and cost-effectiveness. Take VMware as an example:

If your customers wish to restore individual files from a guest VM, the old school method requires two separate backup sets, one for the VM image and the other for the individual files. This also means they need two client access licenses. As the entire VM has to be completely restored before you can access any individual file, the restore time could be long if the VM size is large.

As opposed to the traditional method, with Ahsay granular recovery technology your customers only need one backup set for the VMware guest VM and just one client access license to achieve the same restore purpose. The backup storage required for one backup set is less and they can also save much time in backup and recovery to restore their desired files.

4. Does granular recovery address disaster recovery issues?

Granular recovery technology greatly eases disaster recovery through fast recovery of mission-critical production data. While full backup image restore is always an option, what if your customer is facing serious downtime only because of the significant time it takes for VM restore? Granular recovery provides another option to recover the data promptly.

With Ahsay granular recovery, you can restore only the exact essential files your customers require at the moment so that their urgent business operations can resume right away. Meanwhile, IT admin can work on restoring the rest of the data that carry a lower significance. As you can see, granular recovery is ideal for products like VMware and Hyper-V, which compose an advanced architecture and would take much time to recover from a base image.

5. Should MSPs care about this technology?

As an MSP, you should. Adding a granular recovery solution will be profitable to both you and your customers if you are offering or planning to offer data backup and recovery services. You will be able to provide value-added solutions and most up-to-date services to your customers; and it will come very handy when they need quick access and recovery of specific items from a large backup in different scenarios. If you could show your potential and existing customers with a few use cases on how granular recovery could reduce downtime, save resources and raise productivity, there is no reason why they wouldn’t want to join hands with you.

See How Ahsay’s Granular Restore for VMware Works

5 Key Benefits of Agentless Backup

5-Key-Benefits-of-Agentless-BackupWhat Is An Agentless Backup Solution?

As the term suggests, agentless backup solution is implemented without the need to install or deploy a backup agent onto the physical or virtual server which the MSP or system administrator wants to protect. The backup and restore operations are centralized on a separate platform usually hosted and operated by the MSP, agentless backup solutions are usually centrally managed and administered.

What Are the Key Benefits Of An Agentless Backup Model?

1. Less time consuming

Agentless backup solutions are administered centrally, i.e. account, backup set management, backup, and restore, so a lot of time is saved on agent installation, setup, and upgrades either remotely or through on-site visits.

2. Easy support

As there is no backup agent running in the customer machine, agentless backup requires less time spent on agent support and management, i.e. handling issues related to the setup/backup/restore caused by the customer setup, environment, or hardware problems.

3. Significant savings

Customers do not need to provide a physical or virtual server(s) for backup/restore. With server agents, the operating and maintenance expenses for an enterprise environment can be huge. An agentless solution helps organizations eliminate those costs associated with agent-based backup.

4. Resource conservation

Backup agent will utilize the resources (CPU, memory, and disk I/O) of the local machine for backup and restore, which could potentially affect the performance of the machine. Whereas for an agentless backup solution, the “heavy lifting” is done by the MSP’s backup server and infrastructure.

5. Compliance

Some customers may not allow third party applications to be installed in their environment or servers, agentless backup solutions can fulfill this security and compliance requirement.

If you are interested in offering agentless backup solutions to your clients, just contact our pre-sales.