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Small & Medium Businesses |
How to start a profitable online backup business![]() |
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Business model
Set up your hardware and infrastructure The first thing you need to do is set up your hardware and infrastructure. If you are starting from zero, you need to acquire a server, host it at a suitable location, and connect it with a leased-line. Ahsay™ Offsite Backup Server is an application that does not overburden its adopters with an excessively high level of resource requirements. As a rule of thumb, an active backup session takes roughly 1MB of memory. Thus, a 1024MB heap size can support roughly 500 active backup sessions and associated system jobs. The required storage space depends on the expected amount of backup data from your users, and it is possible to make use of an external storage server. Most of the backup processing, i.e., data compression and data encryption, is performed on the client machine, without demanding intensive CPU utilization on the Ahsay™ Offsite Backup Server machine. It is worth noting that a general workstation with Intel Core 2 Duo 2.0GHz CPU, 2GB of RAM and sufficient disk space can support up to 500 active users under most circumstances. Taking into account customer growth that you may anticipate, we would recommend the use of server grade machine, which is designed to provide additional processing capacity necessary for future expansion.
Install, configure and brand your Ahsay™ software You need to acquire our Ahsay™ Backup Software Service Provider Edition. Once you have purchased or leased the software, you can install, configure and brand our software. Our documentations, prepared with the goal of maximizing user satisfaction, include easy-to-follow, step-by-step procedures for setting up the core components of the software. In case you don't have the technical expertise to complete the required setup tasks, our Express Startup Service can help you take care of them on the fly. Once the hardware and the underlying operating system are in place, our professionals will perform all the software installation and configuration remotely on your behalf.
Decide what to offer Your target segments can be home users, SOHO businesses, small & medium businesses, as well as larger corporations.
Set up billing system After you decide what to offer, the next logical step is to consider what possible charging methods to implement. You can charge your customers by: total storage space of backup data consumed, bandwidth utilized, maximum storage space allocated, no. of exchange mailbox used, database modules employed, size of data replicated and stored by AhsayRPS, or any combination of them. With our APIs, you can easily extract user usage data stored within the Ahsay™ Offsite Backup Server, and use them to construct your own billing system. Alternatively, our FREE Billing Module(BM), bundled with the software, allows you to bill your customers in accordance with any pre-defined conditions. Written in Microsoft Excel, BM is a particularly useful tool for those who do not know how to use the APIs.
Market your online backup service Having been in our business for a substantial period of time with a proven track record of success, we are pleased to share our marketing experience with you. Here are a few tips on the selection of channels for giving you a head start.
Maintain high customer satisfaction If you wish to excel in the market(s) your serve, you must emphasize the crucially important role of customer service. Do your utmost to respond to your customers' needs and requests promptly; and be ready to provide the best possible answers to their questions. Our professional support team is always available to help you better serve your customers by resolving whatever technical issues that may be raised by them. We welcome your suggestions on any feature enhancements of our products and services. Our development team will be more than happy to work with you in a spirit of mutual benefits to determine if your ideas can be put into action to achieve quality improvement outcomes.
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